In the course of (i) providing services to you or to our clients and (ii) discussing services we might provide, we will collect or obtain personal data about you. We may also collect personal data about you when you use our website.

We may collect or obtain such data because:

you give it to us (for example, in a form on our website);
other people provide it to us (for example, your employer or adviser, or third-party service providers we use to help run our business);
it is publicly available; or
we observe or infer it from the way you interact with us or with others. For example, to improve your experience when you use our website and to make sure it works efficiently, we (or our service providers) may use cookies (small text files stored in a user’s browser) and web beacons, which may collect personal data. You will find more information on how we use cookies and other tracking technologies, and on how you can control them, in our cookie notice.

The personal data we collect or obtain may include:

identification and contact details: first name, last name, e-mail address, phone number;
for companies and public bodies: name, VAT number and billing address;
country of residence;
information about your request: place (and its geographic coordinates), dates and type of occupation of the public road, attached documents and messages;
payment and invoicing information (amounts, payment status); payment card data is processed directly by our payment provider, Stripe, and is not shared with us;
IP address;
browser type and language;
access times;
details of complaints;
details of how you use our products and services; and
any other personal information you may provide to us in order to benefit from our services.

Mandatory fields are necessary to handle your request; without them, we cannot submit your application.

We do not seek to collect so-called “sensitive” personal data (special categories within the meaning of the GDPR). If you provide such data to us spontaneously, we only process it to the extent necessary to handle your request, or where the law requires us to do so.

We do not take any decision based solely on automated processing.

The types of personal data we collect may vary depending on the nature of the services we provide to you or to our client, or on how you use our website.

Where our client provides us with personal data about you, we make reasonable efforts to include in the contract with the client clauses requiring it to comply with privacy laws and regulations applicable to that information; this may include, for example, the client having informed you of the collection (and of other matters) and having obtained any consent necessary for us to process that information as described in this privacy statement.

We understand the importance of protecting children’s privacy. Our website and services are not designed for or intentionally aimed at children. It is not our policy to intentionally collect or store information about children.

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